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Types of Fibre Broadband Speed

10Mbps (light users)

If there’s only one or two of you in the home, or you only use the internet to check the news, shop online or send emails, this is the minimum you’ll need. You should find that a standard ADSL broadband service works just fine.

30-60Mbps (Kiwi families)

If you’re living in a household with three or four people using the internet, a fibre broadband speed of around 55Mbps should mean you’re never held back. But if you all like to stream content at the same time on different devices, you’ll probably need more.

60-100Mbps (Kiwi student sharers and streaming households)

If you have more than four internet users in your household, or members of your household tend to stream content all at once, look for speeds of over 60Mbps. Superfast broadband deals could be worth paying a few extra pounds a month for, to avoid the frustration of constant buffering and slow downloads.

100Mbps+ (serious New Zealand gamers) 

Ultrafast speeds are ideal for serious online gamers and households where people are streaming in 4K. They can also be useful if you often work from home and need to download lots of large files, or take conference calls at the same time as others in your household.

Fibre Broadband?

Whether you’re thinking about switching suppliers or looking for a broadband deal for the first time, you’re in the right place. You’ll find everything you need to know about broadband, how to get it and how to find the best broadband deal for you.

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How can I find the best broadband deal for me?

Whether you’re thinking about switching suppliers or looking for a broadband deal for the first time, you’re in the right place. You’ll find everything you need to know about broadband, how to get it and how to find the best broadband deal for you.

The main things to think about when deciding between broadband providers are:

  • Speed – fast broadband speeds are crucial, especially if you stream content or are into online gaming.
  • Usage – you may need an unlimited data allowance if you have a big household, download large files or stream in 4K. Most providers now offer 4K as standard, but be sure to check, as not all do.
  • Customer service – high customer service ratings are important if you suffer from lower-than-expected speeds or regular service outages.
  • Cost – is it the right price for you and does the package offer good value for money? As well as overall costs, don’t forget to compare upfront costs for installation and/or a new router. Some deals won’t charge you any set-up fees.
  • Contract length – broadband contracts typically run for 12, 18 or 24 months. Always check the contract length so you’re not tying yourself into a longer deal than expected. This could make switching more difficult.
  • Hardware – do you need any new equipment to change or upgrade your service? You may need a new router or fibre-optic cables installing.
  • Perks – you’ll find many broadband providers will use gifts and rewards to tempt you to choose their package. These can include free tablets or tech, cashback, vouchers or access to additional services.
  • Bundles – you may be able to save money by combining your broadband with a paid TV subscription and phone package.
  • Availability – while most of New Zealand now has access to fibre-optic broadband, you should check which speeds are available in your area. Ultrafast fibre broadband needs special cables which are less readily available than standard fibre broadband.
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Broadband packages

If you’ve already got a landline, and are happy to stick with Freeview TV instead of premium channels, you can simply go for a broadband package. The main choices you’ll have are around the type of broadband (ADSL, fibre or cable) you’re looking for, which will affect the speeds you’ll receive. You could also consider an unlimited data plan if you’re a heavy internet user.

Broadband and phone packages

Because most broadband packages need a landline, getting a broadband and home phone package is usually cheaper than paying for these separately. By bundling the two together, you’ll often get a discount on your overall deal. Options may include anytime calls, where you get free calls to most New Zealand landlines at any time of the day, as well as better rates on international calls.

Bundling your broadband and phone together can be particularly useful as you’ll have one point of contact if something happens to your phoneline, which can affect both your phone and internet connection.

Broadband, phone and TV packages

To keep things as simple as possible, you can arrange your broadband, phone and TV all in one bundle. This makes your services easier to manage, with one point of contact. It could also be a great way to save money.

Most providers allow you to tailor your package. If you’re always looking for the next new drama, or the latest box office hit, you can pick add-ons, movie and documentary channels for example. You can also add sports channels to avoid missing live matches, or kids’ channels to keep the little ones entertained. Providers with these packages also offer some of the best incentives, like free access to services like Netflix.

The main downside is that, by choosing to bundle everything together, you’re limiting yourself to a smaller pool of potential providers.

What are the best broadband deals available in my area?

Not every broadband deal is available in every part of the country. Some broadband networks aren’t yet installed in all areas, so it’s important to check which ones your home can get. After all, you wouldn’t want to end up disappointed if you see a deal from a provider advertising lightning-fast download speeds, only to find you can’t get it because of where you live.

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